You can now share Knowledge Base articles across multiple brands using the Shared Sections option during article creation or editing. Select one or more Sections to share with, and the article immediately appears in all selected Shared Sections while maintaining one source of truth. This eliminates duplicate content management as any edits automatically reflect across all shared locations.

Available Plans: ✔ Pro ✔ Enterprise Pro & ✔ All Unlimited agents plan

For setup instructions, visit our knowledge article