Bug Fixes - 16th August, 2018

  • Fixed: UI fixes to Mass Action reply area, App Suggestions module, tickets compact layout and module switcher.

  • Fixed: If a contact changes the subject line while replying to a ticket notification via email, the ticket subject is not changed.

  • Fixed: Duplicate tags could be created from the Manage Tags page.

  • Fixed: Contact custom-fields not loading for contacts created via SAML SSO login.

  • Fixed: During contacts merge, the loser contact's ticket updates were being deleted.

  • Fixed: Ticket UI breaks when a ticket contains a satisfaction survey response from a deleted contact.

  • Fixed: If agent replies to a ticket notification via an email client, recipients marked as a CC on the ticket do not receive the email.

  • Fixed: On adding an inline attachment while creating a new ticket, the popover modal is partially hidden.

  • Fixed: Internal field name shown in browser tab header when contact contains no name.

  • Fixed: When "Manage Notifications" permission is revoked for an agent, hitting the URL directly throws an error.

  • Fixed: "Generate and email a password" to the contact does not work in the Contacts module.

  • Fixed: RingCentral Integration - Merged loser tickets are shown while linking the call details to an existing ticket.

  • Fixed: Salesforce Integration - When a HappyFox contact has any special character in the email address, fetching contact details from salesforce fails.

  • Fixed: Issue with ticket messages getting truncated while printing tickets.

Fix
Helpdesk
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