25 Aug 26
The Call Widget has been refreshed with a modern visual design, including updated icons, colors, and smoother animations across all call states.
From incoming and ongoing calls to hold, transfer, queue, wrap-up, and ticket association, the entire Call Widget now provides a more consistent and polished experience.
This update is purely visual. Call flows and functionality remain unchanged, and no reconfiguration or action is required. For more information, please refer to our knowledge article.