Custom Roles and Permissions

Introducing Custom Roles and Permissions

Admins can now create Custom Roles with a specific set of Permissions and assign them to other agents in the account. Accounts can have fine grained control over access permissions of agents. This feature is available in Scale plan and above.

Learn more about this feature in our Knowledge Base: https://support.happyfoxchat.com/kb/article/319-roles-permissions

We now support hyperlinks in triggered chat messages

  • Fixed a bug where clicking continuously on the "Leave us a message" button in the visitor widget creates more than one conversation.
  • Made changes to show country flag in phone number input field in visitor widget
  • Fixed a bug where translations were not working in some places for non english languages
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