We’re excited to introduce the new export feature for Knowledge Base. You can now easily export your published External, Internal, and Contact Group articles to a CSV file with a single click. Ideal for reporting and analysis.

For more information, click here.

In addition to the export functionality, we've made several enhancements to improve your experience:

• Article IDs are now displayed in the UI for easier reference.
• Global Language Support now includes languages with their associated countries for better content organization.
• Articles can now be sorted alphabetically, making it faster to locate what you need.
• The Expanded View lets you see up to 50 articles at once on the list page.