HappyFox AI Contact Center — our fully integrated, AI-powered telephony solution built directly into your HelpDesk is now available to all customers.
With AI Contact Center, your support agents can make and receive calls without ever leaving the ticketing interface. Every call is automatically logged to a ticket with AI-generated transcripts, summaries, so your team spends less time on manual note-taking and more time resolving issues.

Whether you need intelligent call routing, live call supervision with silent monitoring and barge-in, or a complete agent toolkit with click-to-call, warm transfer, and availability controls — it's all built in, AI-native, and ready to scale.

Why make the switch:

• Cut resolution times by 50%+ by eliminating tool-switching between your phone system and help desk
• Get 100% call visibility with automatic recordings, transcripts, and summaries tied to every ticket
• Give managers real-time oversight with live call monitoring, queue performance tracking, and barge-in when a call needs it

Get Started: Visit https://www.happyfox.com/ai-contact-center/ to book a demo and have AI Contact Center enabled for your account.