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26 Jun 25

Happyfox HelpDesk Contact Custom Fields Now Support Enhanced Labels

We have enhanced Contact Custom Fields labeling in Workflow's Ticket Update and Ticket Created triggers for improved usability.

Previously, these fields were generically labeled as "Ticket Contact Custom Fields," which could cause confusion when selecting merge fields. The trigger data now includes more descriptive labels clearly identified as "Contact {CustomFieldName}" format.

This improvement makes it significantly easier to identify and select the correct contact custom fields when building workflow automations.

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