Improvement & Bug Fixes - 7th February, 2018

Improvement:

  • is set will be an option in Filters and Queues. Eg: You can filter all tickets for which Due date 'is set'.

Below are Bug fixes released to production from last week, until 6th Feb:

  • Fixed: Move ticket notification wasn't being sent.
  • Fixed: Due date was offset by one day behind the actual date in few scenarios.
  • Fixed: Timezone related issues in v2 queues / filters.
  • Fixed: Issues with viewing contact details page when contact fields are deleted in parallel.
  • Fixed: Updating fields of 'Customer Type' in MS Dynamics was not supported.
  • Fixed: Configuration issues with JIRA integration.
  • All links from the module switcher menu (on left top) will now open in the same browser tab.
  • Other minor bug fixes.
Enhancement
Helpdesk
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