Improvements & Bug Fixes - 22nd June, 2018
- Option in the Smart-Rules to execute the rule only once when conditions match.
- JIRA Integration: Specify components and versions while adding and editing issues from HappyFox.
- "Print" and "Send SMS" actions are now supported on tickets. The actions can be discovered from the "More Actions" drop-down in the ticket-detail page.
- Changing contact for multiple tickets is now supported as part of bulk-update.
Bug Fixes
- Fixed: HappyFox ticket updates not getting posted to the related issue in JIRA when the integration is configured via OAuth.
- Fixed: While creating an issue in JIRA from a ticket, ticket message that's auto copied to issue description was truncated.
- Fixed: While configuring Twitter integration, adding a Twitter account and authorizing fails.
- Fixed: Relevant error message when OAuth flow is denied permission while configuring JIRA integration.
- Fixed: Issue with JIRA integration showing as active when OAuth flow is denied permission.
- Fixed: Multi-select dropdown breakage in JIRA app while adding values for custom multi-choice fields.
- Fixed: Multi-select dropdown breakage in Infusionsoft app while adding tags.
- Fixed: Multilingual search not working in knowledge base sidebar.
- Fixed: UI issues with LogMeIn integration.
- Fixed: Users should not be able to move tickets to a category that is currently being deleted.
- Fixed: Ticket ID not being appended to tickets forwarded from HappyFox.
- Fixed: To prevent a lockout from Manage>Staff page, βManage Staffβ permission cannot be revoked for account admin.
- Fixed: UI fixes for MS Dynamics app.
- Fixed: Staff username will no longer support whitespaces.
- Fixed: Error while linking an entity to a ticket in Microsoft Dynamics 16 app.
- Fixed: Issue with IP Restriction entry names not supporting whitespaces, quotes, and special characters.