Improvements & Bug Fixes - December '17

Improvement:

  • Contact group field condition has been added to ticket filters and queues.

Bug:

  • Fixed: Canned actions export not working.
  • Left pane in tickets page was not highlighting the current queue, in certain cases.
  • Minor UI and label changes and fixes in Automate and Apps modules.
  • Fixed: Error while setting up Twitter app for the first time.
  • Fixed: Module switcher breakage in IE & Edge
  • Fixed: When user has no add reply permission, he’s unable to add private notes.
  • Fixed: Date type custom fields were not formatted properly in Mass reply.
Enhancement
Helpdesk
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