Manage your devices and support tickets within a single platform with the Lansweeper integration for HappyFox Helpdesk. Synchronize asset details and device statuses to enhance troubleshooting efficiency and resolution speed.

Available for Pro and Enterprise Pro plans (legacy plans: Enterprise and Enterprise Plus) and all unlimited agent plans.

Key Benefits

• Synchronize Lansweeper-managed devices with HappyFox Helpdesk to maintain up-to-date asset information.
• Associate Helpdesk tickets with specific devices for precise and efficient troubleshooting.
• Link user contacts with devices for improved support and streamlined communication.
• Daily automated synchronization.

Key Features

• Managed asset types and fields to categorize and organize devices.
• Visibility into device and ticket associations for streamlined support workflows.
• Direct access to asset details in Lansweeper from within HappyFox.
• Download detailed error logs for failed syncs to troubleshoot and resolve issues.

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