Limits to Pinned Tickets and miscellaneous bug fixes

Bug Fixes:

  • Fixed: Contacts updating their phone numbers from their contact portal got their number set as the main number by default, irrespective of the type selected.
  • Fixed: Newly added custom field does not immediately reflect in the SLA filter conditions.

Improvements:

  • Unselect All option now available during attachment selection while forwarding a ticket.
  • A maximum of 50 tickets can now be pinned. This limit is being introduced to improve performance.
Fix
Helpdesk
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