Minor Bug Fixes and Improvements

Some bugs around ticket replies, Jira integration, and reports were fixed during this release.

Full List:

  • Fixed: Reporter Type Fields in Jira were not populating the users correctly.
  • Fixed: Hovering over dates automatically updates the input date fields in the v2.0 reports module's date picker.
  • Fixed: UI glitch when the escape key is pressed or the browser back button is clicked when the ticket detail's private note/reply editor is maximized.
  • Fixed: To value were not getting displayed in the View Cc, Bcc Popover for a reply to a forward note.
  • Minor text fixes in roles and permissions.

Improvement:

We now expand cc/bcc list to the maximum possible extent in the top black band of the ticket reply area.

happyfox images

Fix
Helpdesk
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