Miscellaneous Bug Fixes

  • Fixed: Cursor moves out of range when selecting the block quote from tools inside ticket reply rich-text editor.
  • Fixed: Unable to clone queue due to queue containing a category which agent no longer has access to.
  • Fixed: Copy-pasting an image from Gmail into contact portal reply, does not display the image inside the agent portal.
  • Fixed: Assignee label overlapping with avatar image in the tickets list page in the Safari browser.
  • Fixed: Pop over for showing to/from/cc collapses on clicking for any update other than the ticket creation update
  • Fixed: Canned action preview shows up during Ticket quick preview.
  • Fixed: Edit Replies permission getting erroneously displayed inside manage >> permissions.
Fix
Helpdesk
‹ Previous Next ›