Please note that as per Microsoft announcement “starting from Oct 01, 2022, Microsoft will disable the use of basic authentication (use of username and passwords) in Exchange Online for certain protocols and services. SMTP Auth will also be disabled if it is not being used. For security reasons, it is recommended to use modern OAuth 2.0 token-based authorisation by all all apps interacting with Microsoft services”.

In HappyFox Helpdesk, admins can now configure MS Office 365 SMTP mail server using OAuth(For Email channels only). Click here to know more

Existing customers who have already configured MS Office 365 SMTP mail server using basic authentication can also move to OAuth authorisation now. Click here to know more