We’ve introduced an On-Demand Sync feature for Helpdesk, Chat, and Chatbot data sources, allowing you to instantly sync the latest updates with BI without waiting for the daily periodic sync.

Key Benefits:

• Automatically update visualizations in BI after the sync completes.
• Receive in-app and email notifications about the sync status (only for the agent who triggered the sync).
• Check the current sync status with a refreshed status view.

Click here for more information