HappyFox’s comprehensive integration with PagerDuty makes it easy to create incidents in PagerDuty from any support ticket created in HappyFox.

Keep your customers up-to-date with all incident-related information and timelines, now available at your fingertips!

Using the HappyFox - PagerDuty Integration, agents can:

• Create a new incident in PagerDuty and link it with HappyFox Ticket.
• View information about a linked PagerDuty incident inside a ticket - Statuses, Assignees, Timelines, Notes, etc.
• Edit an incident linked within a ticket.
• Perform actions on incidents - Run response plays, perform status updates, reassign, add responders, etc.
• Configure auto-closing of HappyFox ticket, when the linked PagerDuty incident, is marked resolved.

Learn more about the integration in our knowledge base article. Get started today!

PagerDuty Integration is available on Enterprise, Enterprise Plus, Starter, Growth, Scale, and Scale Plus pricing plans of HappyFox.