New Features:

• Queue ticket count now added to the tickets menu.
• New shortcuts: ‘r’ to open add reply and ‘p’ to open a private note!. - Press Tab button in your keyboard to navigate across tickets in Ticket List view.
• Navigate across ticket properties under the add reply area using just the Tab button.

Bug Fixes:

• Fixed: Custom fields order for dependent custom fields was shown inaccurately in New ticket and Ticket details.
• Fixed: Move note was showing previously moved note's content.
• Fixed: Ticket split from a Cc’d person’s reply will now have the Cc’d person as contact.
• Fixed: Forward tickets will now send attachments along with the email each time.
• Fixed caching issue: Custom field settings were not being saved.
• Fixed: Content having fixed width was getting clipped in KB sidebar.
• Fixed some issues across these areas: Add reply, Mass Reply, New ticket, Search results, Permissions and My settings, KB sidebar images, Canned actions sharing preferences, permission settings and scalability related fixes.
• Other general performance & UI related enhancements and fixes.