Reports on Contacts & Canned Actions
HappyFox's Contact Report lets you visualize crucial metrics like Tickets Submitted, No. of replies and more against each contact for a given time period. Learn more.
HappyFox's Canned Actions Report lets you understand Canned Actions usage across your tickets. You can identify the most used Canned Action, Canned Actions that require attention due to low usage and uncover trends! Learn more.
Heads up: Contacts and Canned Actions report are being rolled in batches out to all HappyFox accounts. In case you would like to get access to this report sooner, send an e-mail to [email protected] and we'll prioritize your request.