Ringcentral, Salesforce & API updates

  • RingCentral: Option to not convert Internal Calls as Tickets.
  • Salesforce: Now create leads in Salesforce from HappyFox.
  • API: Added Created at / Updated at in Contacts API and last modified in Tickets API
  • Performance improvements for ticket search and realtime updates on ticket list page.
Enhancement
Helpdesk
‹ Previous Next ›