Salesforce Integration : Expandable/Collapsible Lead Creation Form

With this new enhancement, HappyFox agents can now expand/collapse the Salesforce lead creation form, copy key ticket information, paste them directly inside the form fields, and create Salesforce leads from HappyFox.

happyfox images

Bug Fixes:

  • Fixed: The phone number of a merge loser ticket was not getting displayed inside the merge preview screen.
Enhancement
Helpdesk
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