You can now generate a Microsoft Teams meeting link directly from the Help Desk ticket page and send it to contacts through ticket replies.
Key Benefits:
- No need to switch between apps to create a meeting with a contact.
- Generated meeting link remains non-expirable.
- Meeting link that complies with your meeting policy.
Key Features:
- Works with Admin-controlled access; individual agent authorization is not required.
- Generates a unique meeting link for every ticket.
- Add the meeting link to ticket replies with a single click.
- Regenerate the meeting link, if needed.
Click here for more information