1. Permalink added to Ticket Preview to copy the link to the ticket. Also, clicking on the subject in the preview now opens the ticket.
2. In the Ticket box, clicking on Pending or Completed tickets for a given contact now takes you to the tickets list page with the filter applied.
3. You can now navigate between attachments from preview mode without having to close the preview each time.
4. The main menu now shows all the current offerings from HappyFox. Some of them are brand new! Click on each of them to view more details on the website.

Other minor enhancements:

1. Roadmap now reflects the new products offered by HappyFox.
2. Pagination has been introduced to contact details page, to view all tickets from that contact.