While adding a private note, the text editor will display the list of subscribers (if any) or a warning message when the ticket has no subscribers.

Other Enhancements

• While creating support widgets, “Agent Only” internal categories can be selected to appear in the ticket creation widget.
• Replies to a forwarded ticket that get added as internal notes, will now be visible in the ticket-preview.

Additional Bug Fixes

• Fixed: JIRA Integration - Issue comments in on-premise version of JIRA were not synced to the linked ticket in HappyFox.
• Fixed: While changing a ticket’s contact, the option to create a new contact was shown even when the agent did not have permission to create new contacts.
• Fixed: On Asset export, the auto-generated email with the download link shows incorrect expiry time.
• Fixed: While adding a ticket reply, category email addresses will no longer be shown in the list of CC recipients.
• Minor UI bug fixes.