If you haven't already then we Highly Recommend you to Enable SMTP Authentication On All Your Email Channels and Categories. This will ensure that outgoing emails sent from your account are unaffected.

Please review these help articles to setup SMTP authentication.

• For Email Channels. Read here
• If you are using MS Office 365 the instructions to configure SMTP setup on your Email Channel are available here
• If you are using MS Office 365 please ensure to complete the relay connector setup. Steps are available here
• To Setup SMTP on your Categories. Read here

Please contact us on [email protected] if you've any questions or if you're unable to setup SMTP authentication on your Email Channels and Categories.