Miscellaneous Bug Fixes

Bugs around Jira integration, contact portal and ticket details page were fixed during this release.

Full List:

  • Removed: β€œUser Name/Password” login method for Jira integration.
  • Fixed: Upon clearing the notification template content, the previous styling tags continue to exist.
  • Fixed: Primary Language (From Manage >> Languages) is not automatically set as the default language for primary brand contact portal users.
  • Fixed: Default language (From Manage >> Languages) is not automatically set as the default language for multi-brand contact portal users.
  • Fixed: Cursor not automatically focusing on the username field in login pages.
  • Fixed: Contact Portal quick reply tooltip shows path 5 instead of Quick reply.
  • Fixed: Some agents were unable to load the next set of updates when no scroll bar is present inside the ticket details page.
Fix
Helpdesk
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