You can now quote text while replying to a ticket or adding a private note.

Bug Fixes

• Fixed: Not being able to reply to posts and messages from HappyFox for Facebook channel tickets.
• Fixed: Ticket queue count was incorrect if the queue contained tickets from social media.
• Fixed: While exporting tickets from the old HappyFox reports, the ticket ID was not linked to the ticket URL.
• Fixed: Issues with the indentation in ticket reply editor.
• Fixed: While resetting a ticket reply, status and priority fields were incorrectly set to the lowest values.
• Fixed: Tables in knowledge base articles were showing empty cells.
• Fixed: While creating a JIRA issue from HappyFox, the issue description was not auto-populated with message content from the ticket.
• Fixed: Creating an embed form resulted in an application error.
• Fixed: Issue with Salesforce integration not fetching any results when “Account Id” field was selected in the Contact object.
• Fixed: On creating an issue in GitHub from HappyFox, the issue description auto-populated from the ticket got truncated after 100 characters.