While managing Canned Actions, you can now sort them by “Times Used” column to easily identify most used Canned Actions.

Additional Enhancements

• We have increased the character limit of help-text for priorities and custom-fields to 1500 characters.

Bug Fixes

• Fixed: Changing agent availability and reassigning tickets was throwing an error.
• Fixed: Issue with webhook creation failing during AirCall integration setup.
• Fixed: Copy pasting images from a private-note to a ticket-reply did not work properly.