Private categories were previously not displayed in the new ticket form (v2.0) to contacts belonging to contact groups that were associated with private categories. This behavior is now fixed with the private categories now being available for selection inside the category dropdown.

Other Bug Fixes:

• Fixed: Adding an image via Canned action in the agent side ticket update, did not correspondingly reflect in e-mail notifications sent to contacts.
• Fixed: Support Agents were unable to login to Happyfox using Safari 13.1 browser when 2-factor authentication was enabled.
• Fixed: Few Contact portal strings were not translated into the Korean Language.
• Fixed: My Settings and Logout links of the v2.0 Support Center were getting shown even for pre-login users when accessed through mobile.
• Fixed: Copy-pasting a restricted image from Gmail was getting rendered as empty images in Ticket Details Page.
• Fixed: Agent new ticket form was getting distorted crumbled on High-Resolution screens.
• Fixed: JWT users are unable to login to the support center if the origin URL is not the same as the remote login URL.
• Fixed: Session Timeout feature was erroneously disabled for Enterprise plus pricing plan accounts.
• Fixed: The Primary brand's password reset link was getting sent when forgot password is requested from a multi-brand.
• Fixed: Inline attachment URL was getting replaced with a full URL in the ticket reply editor.