Zoho CRM token refresh issue and other bug fixes

Previously, Zoho CRM access tokens were getting expired after some interval post integration setup. This is now fixed as we refresh the token before expiry.

Other Bug Fixes:

  • Fixed: Crash/Slowness in Creating ticket via V1.0 API
  • Fixed: Inline images not rendering properly inside External knowledge base articles.
  • Fixed: Translated KB articles, when visited directly with URL, got redirected to the primary language,
  • Fixed: Reports: Pie chart/Donut chart data not visible completely in Full-Screen mode.
  • Fixed: Unable to add phone number or email address on the ticket details page > contact information block.
  • Fixed: Unable to view all tickets by contacts belonging to a contact group for tickets created from different brands.
  • Fixed: Crash when coupon code had a % symbol inside the billing page
  • Fixed: Bulk ticket delete fails to update ticket count on queues.
  • Fixed: On Windows operating systems, the canned action preview window gets skewed/hidden at the top of the page.
  • Fixed: Opening Ticket Reply Editor hides the first few messages from Contact.
  • Fixed: Creating a ticket with a task template results in programming error.
  • Fixed: Line breaks were being added automatically from HTML to text when creating canned actions.
  • Fixed: Char limit for Adding domains to a Contact group being too low. The new limit is 750 characters.
  • Fixed: Order of modules in Automate >> overview were inconsistent with the left pane.
  • Fixed: Unicode Error when trying to login with Google apps.
  • Other bug fixes, translation text updates (Dutch Language), security optimizations 🔐 , and performance improvements 📈.
Fix
Helpdesk
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